What is the best PBX system for businesses in Dubai?

The best PBX system depends on your business size. For small businesses, we recommend Grandstream UCM6202 or Yeastar S20. For medium businesses, Yeastar P550 or Grandstream UCM6304A. For enterprises, Yeastar P570, Avaya IP Office, or NEC SV9100. Contact PBX Dubai at +97144504145.

How much does a PABX system cost in Dubai?

PABX prices vary by brand and size. Basic systems for 5-10 users start from AED 2,000-5,000. Mid-range for 20-50 users: AED 8,000-20,000. Enterprise for 100+ users: AED 30,000-100,000+. PBX Dubai offers competitive pricing with free installation on select packages.

Which brands of IP phones do you sell in Dubai?

PBX Dubai is an authorized distributor for Yealink, Grandstream, Fanvil, Cisco, and Panasonic IP phones including desk phones, conference phones, video phones, and DECT cordless phones.

Can you integrate PBX systems with Microsoft Teams?

Yes, we offer Microsoft Teams integration through direct routing with Yeastar P-Series, 3CX, and Avaya IP Office systems.

PBX Dubai – PABX & Telephone System Solutions UAE

Name: PBX Dubai
Address: Office 1307, Grosvenor Business Tower, Barsha Heights (TECOM), Dubai, Dubai, AE
Telephone: +97144504145
Price range: AED 500 - AED 50000

Welcome to PBX Dubai, the UAE’s leading supplier of business telephone systems and unified communication solutions. As an authorized distributor of world-class brands including Grandstream, Yeastar, Yealink, Fanvil, Panasonic, Cisco, and Avaya, we deliver enterprise-grade PABX systems, IP phones, video conferencing equipment, and networking products to businesses across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain, and Al Ain.

With over 15 years of experience serving thousands of businesses in the UAE and the wider Middle East & Africa region, PBX Dubai — a division of Vector Digital Systems LLC — combines deep technical expertise with competitive pricing and white-glove installation services. Whether you are a startup needing a 5-extension phone system or a multinational corporation deploying a 500-seat call center, we have the right solution for you.

Our Core Services

PABX System Installation & Support

We design, supply, and install on-premise and cloud-based PABX telephone systems tailored to your business requirements. Our certified engineers ensure seamless deployment with zero downtime, followed by ongoing maintenance and 24/7 technical support.

IP Phone Systems

Choose from an extensive range of IP phones from leading manufacturers. From basic desk phones to executive video phones, we offer models for every role and budget — all backed by manufacturer warranty and our expert configuration service.

VoIP & Unified Communication Solutions

Embrace the future of business communication with our scalable VoIP solutions. Reduce your telecom costs by up to 60%, improve team collaboration with unified messaging, and connect your remote workforce seamlessly.

Call Center Solutions

Deploy professional call center solutions with advanced features including IVR, automatic call distribution (ACD), call recording, real-time analytics, CRM integration, and queue management — all designed to maximize agent productivity and customer satisfaction.

Video Conferencing Systems

Equip your meeting rooms with high-definition video conferencing solutions from Grandstream, Yealink, and Logitech. From huddle rooms to boardrooms, we provide end-to-end video collaboration systems.

Networking & Infrastructure

Complete your communication ecosystem with enterprise-grade network switches, Wi-Fi access points, VoIP gateways, and structured cabling — all from trusted brands like Grandstream, Ruijie, and Ubiquiti.

Authorized Distributor for Leading Brands

PBX Dubai is proud to be an authorized distributor and certified partner for the world’s most trusted communication technology brands. This means you receive genuine products, manufacturer warranty, priority technical support, and access to the latest firmware and features.

Grandstream – IP PBX Systems, IP Phones, Video Conferencing, Gateways, Hotel Phones
Yeastar – P-Series & S-Series PBX Systems (Gold Partner)
Yealink – IP Phones, DECT Phones, Video Conferencing, Meeting Bars
Fanvil – IP Phones, Intercoms, Paging Systems
Panasonic – Panasonic PABX Systems & Digital Phones
Cisco – IP Phones, Collaboration Endpoints
Avaya – IP Office, Digital & IP Phones
NEC – PABX Systems, Digital Phones

Why Choose PBX Dubai?

With a proven track record of delivering reliable communication solutions to businesses of all sizes, PBX Dubai is the preferred choice for companies seeking quality, value, and expert service.

Authorized Distributor: Genuine products with full manufacturer warranty and certified technical support.
15+ Years Experience: Trusted by thousands of businesses across the UAE and MEA region since 2010.
Expert Installation Team: Certified engineers who design, install, and configure your system to perfection.
UAE-Wide Coverage: We serve all seven emirates — Dubai, Abu Dhabi, Sharjah, Ajman, RAK, Fujairah, and UAQ.
Free Consultation & Site Survey: Our experts visit your premises, assess your needs, and recommend the optimal solution — at no cost.
Competitive Pricing: As a direct distributor, we offer the best prices in the UAE market with flexible payment terms.
After-Sales Support: Dedicated support team available for maintenance, troubleshooting, and system upgrades.

Solutions by Industry

We understand that every industry has unique communication requirements. That is why we offer specialized solutions tailored to your sector:

Hotels & Hospitality: Room phones, front desk systems, PMS integration, wake-up call automation.
Hospitals & Healthcare: Nurse call integration, emergency communication, multi-site connectivity.
Call Centers: ACD, IVR, call recording, real-time monitoring, CRM integration.
Corporate Offices: Unified communication, hot-desking, remote worker support, video conferencing.
Warehouses & Logistics: Rugged phones, paging systems, intercom solutions.

Frequently Asked Questions

What is a PABX system and how does it work?

A PABX (Private Automatic Branch Exchange) is a private telephone network used within an organization. It allows internal users to communicate with each other and make or receive external calls through shared phone lines. Modern IP-based PABX systems use VoIP technology to deliver advanced features such as auto-attendant, voicemail-to-email, call recording, video calling, and mobile app integration — all while significantly reducing telecom costs.

How much does a PBX system cost in Dubai?

The cost of a PBX system in Dubai depends on the number of users, features required, and the brand selected. Entry-level systems for small offices (5–10 users) start from approximately AED 2,000, while enterprise solutions for 100+ users can range from AED 15,000 to AED 50,000 or more. PBX Dubai offers free consultation and customized quotes to help you find the best solution within your budget. Contact us at +971 4 374 6000 for a no-obligation quote.

Which is the best IP phone brand for businesses in Dubai?

The best IP phone brand depends on your specific requirements and budget. Grandstream offers excellent value with feature-rich phones at competitive prices. Yealink is known for premium build quality and superior audio. Fanvil provides cost-effective solutions for budget-conscious businesses. Cisco and Avaya are preferred by large enterprises requiring advanced unified communication features. As an authorized distributor for all these brands, PBX Dubai can help you select the ideal phones for your business.

Do you provide PBX installation services across the UAE?

Yes, PBX Dubai provides professional installation services across all seven emirates of the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our certified engineers handle everything from site survey and system design to installation, configuration, and user training. We also offer ongoing maintenance and remote support packages.

Can I upgrade my existing telephone system?

Absolutely. PBX Dubai specializes in upgrading legacy telephone systems to modern IP-based solutions. Whether you are using an old Panasonic, Avaya, or NEC system, we can assess your current infrastructure and recommend a cost-effective upgrade path that preserves your existing cabling and phone numbers while adding modern features like VoIP, video calling, and mobile integration.

What is the difference between a traditional PBX and an IP PBX?

A traditional PBX uses analog or digital phone lines and proprietary hardware, while an IP PBX uses your existing data network (LAN/internet) to route calls using VoIP technology. IP PBX systems offer significant advantages including lower call costs (especially for international calls), easier scalability, advanced features like video conferencing and mobile apps, remote worker support, and simpler maintenance. Most businesses in Dubai are now migrating to IP PBX systems for these benefits.

Get a Free Consultation Today

Ready to upgrade your business communication? Contact PBX Dubai for a free consultation and site survey. Our experts will assess your requirements and recommend the perfect telephone system for your business.

Call us: +971 4 374 6000 | WhatsApp: +971 4 374 6000 | Email: sales@pbxdubai.com

PBX Dubai — A Division of Vector Digital Systems LLC | Serving the UAE Since 2010