#1 PABX & Telephone System
Provider in Dubai
Authorized distributor of Grandstream, Yeastar, Yealink, Fanvil & more. Enterprise-grade PABX systems, IP phones, video conferencing & smart office solutions for businesses across all 7 UAE emirates.
Complete Business Communication Solutions
From PABX installation to smart office automation — one trusted partner for every communication need across the UAE.
PABX Systems
On-premise & cloud-based PABX telephone systems with expert installation, IVR configuration, and 24/7 support. Grandstream, Yeastar, Avaya, NEC and more.
Learn More →IP Phone Systems
Extensive range of IP phones from basic desk phones at AED 150 to executive video phones with 7-inch touchscreens. Yealink, Grandstream, Fanvil, Cisco.
Learn More →Video Conferencing
HD video conferencing from Grandstream, Yealink & Poly for huddle rooms to boardrooms. Microsoft Teams and Zoom certified devices, fully installed.
Learn More →Call Center Solutions
Professional call center solutions with IVR, ACD, call recording, CRM integration & real-time queue management for Dubai contact centers.
Learn More →VoIP Solutions
Scalable VoIP & unified communication solutions. Reduce telecom costs by up to 60%, integrate SIP trunks, and connect remote teams seamlessly.
Learn More →Networking & WiFi
Enterprise-grade PoE switches, Wi-Fi 6 access points, VoIP gateways & structured cabling. Free network assessment with every VoIP deployment.
Learn More →
Professional PABX Installation & Ongoing Support Across Dubai
End-to-end deployments — from free site survey to long-term maintenance. Zero downtime, certified engineers, UAE-wide.
How a Typical PABX Dubai Installation Works
PBX Dubai delivers end-to-end business phone system deployments — from the initial site survey through to handover and long-term maintenance. Unlike resellers who simply drop-ship hardware, we manage every stage of your PABX installation to ensure your team is making calls on day one with zero disruption to daily operations.
Every project begins with an on-site assessment. Our engineers inspect your office layout, count extension points, check existing cabling, test network bandwidth, and identify any building-specific challenges — such as thick concrete walls that can affect DECT wireless coverage or older wiring that needs replacing. Based on this assessment, we produce a detailed proposal that includes equipment specifications, a cabling plan, a network diagram, and a fixed-price quotation — typically delivered within 48 hours.
Once approved, our installation team handles structured cabling, PoE switch deployment, handset provisioning, and full system programming. We configure every extension, set up call routing rules, programme the IVR auto-attendant with your custom greetings, and test each phone individually before handover. For businesses in DIFC, Business Bay, JLT, Dubai Internet City, Dubai Media City, JAFZA, and other commercial hubs, we schedule installations during evenings or weekends to avoid disrupting your working day.
Multi-Branch & Regional Deployments
Many of our clients operate from more than one location. PBX Dubai designs multi-site PABX networks that connect branch offices under a single dial plan, allowing four-digit extension dialling between a Dubai headquarters and branches in Abu Dhabi, Riyadh, Doha, Muscat, or Nairobi. Staff transfer calls between sites as easily as transferring to the desk next door, and the system presents a single caller ID to external contacts regardless of which office originates the call.
For teams that travel or work remotely, our on-premise PABX systems support manufacturer mobility applications that let staff answer their office extension from a smartphone — without relying on third-party cloud telephony. Your call processing stays on your own hardware, under your control, fully aligned with UAE telecommunications regulations.
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Free Site Survey
On-site assessment of office layout, cabling, network bandwidth, and extension count. Detailed fixed-price proposal within 48 hours.
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Supply & Installation
Structured cabling, PoE switch deployment, PBX programming, IVR auto-attendant setup, and handset provisioning — all from our Dubai warehouse stock.
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Testing & Handover
Every extension tested individually. Full handover documentation, as-built network diagram, and user training included at no extra charge.
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Ongoing Support & AMC
Same-day on-site in Dubai, next-business-day UAE-wide. Remote monitoring for Yeastar & Grandstream systems. Automatic fault alerts before you notice a problem.
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Grow Without Changing Systems
Add extensions, connect new branches, enable remote worker apps, and upgrade handsets — without replacing your core PBX platform.
🔧 Annual Maintenance Contracts (AMC) — Protect Your Investment
- Quarterly system health checks
- Firmware updates & security patches
- Configuration changes (extensions, IVR, routing)
- Priority fault response & hardware replacement
- Same-day on-site in Dubai
- Next-business-day in Abu Dhabi & Sharjah
- Everything in Standard AMC, plus:
- Remote monitoring — Yeastar & Grandstream systems
- Automatic fault alerts before your staff notice
- Unlimited configuration changes year-round
- Guaranteed 4-hour response for critical faults
- Monthly system health reports
HD Video Conferencing Solutions for Every Room Size
From compact huddle rooms to full boardrooms — we supply, install, and configure HD video conferencing equipment from the world’s leading brands. Microsoft Teams, Zoom & Google Meet certified.
- All-in-one bar — connect to any existing display
- 4K wide-angle camera, built-in mic array & speaker
- Wireless presentation sharing, no cables needed
- Microsoft Teams & Zoom certified, plug and play
- Ideal for small offices and manager meeting rooms
- Wider angles, far-field microphone arrays
- AI-powered noise cancellation & auto-framing
- Content sharing with wireless BYOD support
- Dual display support for larger rooms
- One-touch join for calendar-scheduled meetings
- PTZ cameras with AI speaker tracking
- External microphone pods for full-room coverage
- Dual display & multi-camera configurations
- Enterprise-grade background noise suppression
- Full AV integration, mounting & cabling included
Enterprise Network Infrastructure & Wi-Fi Solutions
A rock-solid network is the foundation of every PABX, video conferencing, and smart office system. We supply, install, and configure enterprise networking for Dubai businesses — with a free network assessment included in every VoIP project.
PoE Switches
Power and connect IP phones, APs, and cameras from a single cable. Managed and unmanaged options for every office size.
WiFi Access Points
Wi-Fi 6 coverage for open-plan offices, hotels, hospitals, and warehouses. Centrally managed for seamless expansion.
VoIP Gateways
Connect PSTN analog lines, GSM SIM cards, and legacy phones to your new IP PBX. Protect your existing hardware investment.
Structured Cabling
Cat6/Cat6A installation, cable trunking, patch panels, and server room build-outs for new offices and fit-outs across Dubai.
Why Your Network Determines Your Call Quality
A weak or poorly configured network is the number-one cause of poor VoIP call quality in Dubai offices. Before any PABX installation, our engineers conduct a full network readiness assessment — testing bandwidth, latency, jitter, and PoE capacity at no extra charge.
We then design and build the network around your communication requirements, ensuring QoS (Quality of Service) prioritises voice traffic so calls stay crystal-clear even during peak usage hours.
- ✓Free network assessment with every VoIP installation
- ✓QoS configuration for voice traffic prioritisation
- ✓Wi-Fi 6 for high-density corporate environments
- ✓VLAN separation for voice, data, and guest networks
- ✓Remote monitoring and proactive fault alerts
- ✓Multi-site WAN connectivity and SD-WAN planning
Intelligent Workplaces & Smart Office Solutions
Extend beyond telephony with integrated smart office and automation solutions. Control lighting, climate, security, AV systems, and access — all from a single platform designed for Dubai’s modern buildings.
Smart Lighting & Climate
Automated lighting scenes, presence detection, and HVAC control. Reduce energy costs and create the perfect working environment automatically.
- LED dimming and scene control
- Occupancy-based automation
- DALI and KNX system integration
- HVAC scheduling and zone control
Access Control & Security
IP-based door access, video intercoms, visitor management, and CCTV surveillance — integrated with your PABX for complete building control.
- IP video door intercoms (Fanvil, Grandstream)
- Card reader and biometric access systems
- Mobile phone entry via app
- CCTV integration and remote monitoring
AV & Meeting Room Systems
Fully integrated boardroom AV, digital signage, and room booking systems for hotels, corporate offices, and education facilities.
- Room booking panels and digital displays
- Digital signage networks
- AV switching and control systems
- Public address and paging systems
Planning a New Office Fit-Out or Building?
We work with fit-out contractors, interior designers, and property developers across Dubai & UAE to design complete communication and automation infrastructure from day one.
Tailored Solutions for Every Industry in the UAE
How to Choose the Right PBX System
Five steps to find the perfect business phone system for your Dubai office.
Assess Requirements
Count users, define features (IVR, recording, video, CRM), and plan for 3–5 years of growth.
On-Premise vs Cloud
On-premise (Grandstream UCM, Yeastar S-Series): full control, ideal for 20+ users. Cloud (3CX, Yeastar Central): lower upfront cost for startups.
Select Your Brand
Budget: Grandstream or Panasonic. Mid-range: Yeastar. Enterprise: Avaya or NEC. Software PBX: 3CX.
Plan Your Network
VoIP needs PoE switches, QoS, and adequate bandwidth. We include a free network assessment with every installation.
Get Your Free Quote
Contact PBX Dubai for a free site survey and detailed proposal — delivered within 48 hours of your inquiry.
Why Businesses Across the UAE Choose PBX Dubai
With over 15 years of experience and 1,000+ installations completed, PBX Dubai — a division of Vector Digital Systems LLC — is the UAE’s most trusted business communication partner.
Authorized Distributor
Genuine products with full manufacturer warranty from Grandstream, Yeastar, Yealink, Fanvil, Cisco & Avaya. No grey-market imports.
15+ Years Experience
Trusted by hundreds of businesses across the UAE since 2010 — from startups in JLT to enterprise clients in DIFC and Abu Dhabi.
Certified Engineers
Expert installation with zero downtime, including evening & weekend scheduling to avoid disrupting your business hours.
Competitive Pricing
Direct distributor pricing with no middlemen — consistently better rates than resellers, with full local stock in Dubai.
UAE-Wide Coverage
Same-day support in Dubai, next-business-day in Abu Dhabi, Sharjah, and all Northern Emirates. GCC deployment experience too.
24/7 Support
Annual maintenance contracts with remote monitoring, automatic fault alerts, firmware updates, and priority on-site response.
Frequently Asked Questions
Everything you need to know about PABX systems, pricing, and installation in Dubai and the UAE.
Modern IP-based PABX systems from Yeastar, Grandstream, and Avaya also support mobility applications that let staff answer their office extension from a smartphone while working remotely. A properly configured PABX system reduces missed calls, improves customer experience, and significantly lowers monthly telecom costs compared to separate lines for each desk.
Medium office (20–40 users): AED 3,800 – AED 7,500 — Yeastar P550 or Grandstream UCM6308A, mid-range IP phones (Yealink T33G), IVR, call recording, and structured cabling.
Large enterprise (50–100+ users): AED 8,000 – AED 25,000+ — enterprise platforms like NEC SL2100, Avaya IP Office, or Yeastar P570, executive handsets, DECT wireless, conference equipment, and multi-site networking. Contact us for a free detailed proposal.
The Yeastar S-Series is popular for its intuitive interface, built-in call recording, Linkus mobile app, and CRM integration. The S20 supports up to 20 users and the S50 up to 50.
The Grandstream UCM6302A is the most cost-effective option, supporting 500 users with built-in recording, video conferencing, and a free softphone. Both are stocked locally for delivery and installation within 48 hours.
PABX (Private Automatic Branch Exchange) automated the switching process. Today, PBX and PABX mean the same thing — PABX is the more common term used in the UAE and the wider Middle East.
IP PBX is a modern PABX that routes calls over your data network using VoIP instead of analog lines, offering video calling, mobile integration, CRM connectivity, remote extensions, and multi-site linking at a lower per-call cost. For any new installation in Dubai, we always recommend IP PBX.
For Dubai-based businesses, we offer same-day on-site response for clients on active maintenance contracts, covering DIFC, Business Bay, JLT, Dubai Internet City, JAFZA, and Dubai Silicon Oasis. We schedule evenings and weekends when needed. For Abu Dhabi, Sharjah, and Northern Emirates we provide next-business-day response. Support is available 24/7 via phone, email, and WhatsApp.
Premium AMC adds remote monitoring for Yeastar and Grandstream systems, automatic fault alerts, unlimited configuration changes, and a guaranteed 4-hour response time for critical faults.
Contact us at +971 4 4504145 or sales@pbxdubai.com for a tailored quote.
Medium office (20–50 users): 2–3 days including cabling, PoE switch deployment, PBX programming, and user training.
Large enterprise (50–200+ users): 1–2 weeks with a dedicated project manager. For urgent requirements, we can deliver and begin installation within 24–48 hours from our Dubai warehouse.
Multi-site connectivity connects Dubai, Abu Dhabi, Riyadh, or any global branch under a single dial plan. Staff transfer calls between offices on four-digit extensions, internal calls are free, and all sites share a unified caller ID. Call processing stays on your own hardware, fully aligned with UAE telecommunications regulations.
Ready to Upgrade Your Business Communication?
Get a free site survey and detailed proposal — delivered within 48 hours. No obligation, no hard sell.