Avaya PABX System in Dubai – Authorized Supplier UAE

Avaya is one of the world’s most recognized names in enterprise communication, and PBX Dubai is your authorized supplier of Avaya telephone systems in the UAE. From the versatile Avaya IP Office for small and medium businesses to the powerful Avaya Aura platform for large enterprises, we deliver complete Avaya communication solutions with professional installation and ongoing support across Dubai, Abu Dhabi, Sharjah, and all seven emirates.

Avaya systems are the preferred choice for organizations that demand the highest levels of reliability, security, and scalability. Banks, government entities, hospitals, and multinational corporations across the UAE trust Avaya for their mission-critical communication needs. PBX Dubai’s certified engineers have extensive experience deploying and maintaining Avaya systems in these demanding environments.

Avaya IP Office – The Complete Solution for SMBs

The Avaya IP Office is one of the most popular business phone systems in Dubai, offering a comprehensive unified communication platform for businesses with 5 to 3,000 users. It combines voice, video, messaging, and conferencing in a single, easy-to-manage system.

Key Features of Avaya IP Office

  • Unified Communication: Voice, video, messaging, and conferencing in one platform
  • Avaya Workplace: Desktop and mobile UC client for seamless communication from anywhere
  • Contact Center: Built-in contact center capabilities with ACD, IVR, and real-time reporting
  • Voicemail Pro: Advanced voicemail with auto-attendant, call routing, and voicemail-to-email
  • Multi-Site Networking: Connect multiple offices across the UAE with centralized management
  • SIP Trunking: Compatible with all UAE telecom providers (Etisalat, du) for cost-effective calling

Avaya Phone Range

Model Series Type Best For
J100 Series IP Phones Modern offices requiring HD voice and color displays
9600 Series IP Phones Enterprise deployments with advanced features
1400 Series Digital Phones Businesses using digital infrastructure
B100 Series Conference Phones Meeting rooms and conference calls
DECT R300 Wireless Phones Warehouses, hospitals, and mobile workers

Avaya Support & Maintenance in Dubai

PBX Dubai provides comprehensive Avaya support services including:

  • System Upgrades: Upgrade from older Avaya systems (IP Office 500, Definity) to the latest platform
  • License Management: Help with Avaya licensing, renewals, and optimization
  • Hardware Supply: Genuine Avaya phones, expansion cards, and accessories
  • Remote & On-Site Support: Expert troubleshooting and maintenance across the UAE
  • Migration Services: Migrate from Avaya to modern IP PBX solutions (Grandstream, Yeastar) if desired

Frequently Asked Questions

What is the price of an Avaya phone system in Dubai?

Avaya phone system prices in Dubai vary significantly based on the platform, number of users, and licensing requirements. Avaya IP Office systems for small businesses start from approximately AED 8,000 including basic licensing. Enterprise solutions are quoted on a project basis. Contact PBX Dubai at +971 4 4504145 for a customized quote.

Is Avaya suitable for small businesses in Dubai?

Yes, the Avaya IP Office platform is designed for businesses of all sizes, starting from just 5 users. However, for small businesses seeking a more cost-effective solution without licensing fees, we also recommend considering Grandstream or Yeastar PBX systems, which offer similar features at a lower total cost of ownership.

Can you upgrade my existing Avaya system?

Yes, PBX Dubai provides Avaya upgrade services for businesses running older platforms. We can upgrade your software, add new licenses, replace aging hardware, and expand your system capacity. We also offer migration services to alternative platforms if you wish to move away from Avaya’s licensing model.

Get Expert Avaya Support

Contact PBX Dubai for all your Avaya telephone system needs in the UAE.

Call: +971 4 4504145 | WhatsApp: +971 4 4504145 | Email: sales@pbxdubai.com