NEC PABX System Dubai — SL2100 & SV9100 Supply, Install & Support
Authorized supplier of NEC SL2100 and SV9100 PABX systems, ITL and ITK IP phones, expansion cards and licences. UAE stock. Installed and supported across all 7 emirates since 2010.
SL2100 system
SL2100
SV9100
day supply
Three Problems We Hear Every Week
Dubai businesses running NEC systems come to us with the same issues. If any of these sound like your situation, you are in the right place.
"Our NEC system went down. The company that installed it can no longer be reached and we have no spare parts."
You call the original supplier — number disconnected or no response. Your phones have been down for hours, staff are using personal mobiles, and clients cannot reach you. You need someone who actually stocks NEC parts in Dubai.
"We've grown to 35 staff but our NEC only has slots for 20 phones. We don't know which card to order."
Your team has outgrown the original installation. You need more extensions but are not sure whether your chassis can handle it, which expansion card to order, or how to install it without touching the existing configuration.
"We're opening a new Dubai office and NEC was recommended. But we don't know which system to get or where to start."
NEC makes two very different PABX platforms — the SL2100 for small to medium offices and the SV9100 for enterprise and hospitality. Choosing the wrong one means paying too much or outgrowing it too quickly.
We Cover Every NEC Requirement
Whether you are buying a new system, maintaining an existing installation, or just need phones, cards, or licences — we have you covered.
Buy a New NEC System
You need a new PABX for your Dubai office. The SL2100 covers 5 to 128 users from AED 2,800. The SV9100 handles 10 to 896 users for enterprise, hotel, and hospital deployments. We supply, configure, install, and train your team.
View NEC SL2100 →Support an Existing NEC
Your office runs on NEC and needs expansion cards, replacement phones, licences, firmware updates, or emergency break-fix support. We maintain SL2100, SV9100, SV8100, and SL1000 systems across Dubai and UAE same-day.
WhatsApp for Support →Phones, Cards & Licences
You need specific NEC hardware — ITL or ITK IP phones, DT series digital handsets, expansion cards, SIP trunk licences, InMail licences, batteries, power adapters, or DSS consoles. UAE stock, WhatsApp to confirm availability within 15 minutes.
View NEC Phones →NEC SL2100 vs SV9100 — Which Is Right for You?
Both systems are reliable, proven, and in UAE stock. The choice comes down to your user count, budget, and feature requirements. If you are unsure, call us and we will assess your needs in five minutes.
| Feature | NEC SL2100 | NEC UNIVERGE SV9100 |
|---|---|---|
| Users | 5 to 128 | 10 to 896 |
| Max extensions | 128 stations | 896 station ports |
| Max trunks | 36 CO / 64 SIP | 400 trunk ports (IP) |
| Built-in VoIP channels | 8 (expandable to 128) | Licence-based, fully scalable |
| Built-in voicemail | 4-port / 2-hour InMail | InMail — SD card expandable |
| Mobile app | ST500 — 4 licences included free | InUC — licence per user |
| Video conferencing | WebRTC (licence required) | InUC video (licence required) |
| Hotel features | Basic | ✓ Full InHotel suite |
| Contact centre | Basic ACD | ✓ Full contact centre suite |
| Multi-site | Up to 4 chassis by IP | ✓ Enterprise-grade, stackable |
| Chassis expansion | Up to 3 chassis (bus) / 4 by IP | 4 base + 4 expansion chassis |
| SIP trunk support | ✓ Full SIP — Etisalat & du | ✓ Full SIP — Etisalat & du |
| Price from | AED 2,800 (complete system) | Quoted on assessment |
| Ideal for | Dubai SME — 5 to 128 users. Offices, clinics, retail, professional services. | Hotels, hospitals, logistics, enterprise, 100+ users, multi-site. |
NEC SL2100
From AED 2,800 — complete system including chassis, CPU, phones & installation
NEC UNIVERGE SV9100
Enterprise scale — request a site assessment for accurate pricing
Explore the Full NEC Range
Each NEC product page covers the complete picture — full specifications, expansion cards with part numbers, licences explained in plain language, compatible phones, and AMC support. Everything you need to make a confident decision.
NEC SL2100 PABX System
★ Most Popular in UAEThe NEC SL2100 is the right choice for most Dubai offices. Modular, reliable, and packed with built-in features that most systems charge extra for. Covers 5 to 128 users on a single system.
- ▶ Up to 128 extensions — digital, IP and analog
- ▶ 8 VoIP channels built in — expandable to 128
- ▶ 4-port InMail voicemail included
- ▶ 4 mobile extension licences free with every system
- ▶ Full SIP trunk support — Etisalat & du
- ▶ Expansion cards, SIP licences & InMail licences covered
NEC UNIVERGE SV9100
▲ Hotel & Enterprise GradeThe SV9100 is NEC's enterprise platform — built for hotels, hospitals, logistics companies, and large corporate offices across Dubai and UAE. 10 to 896 users on a stackable architecture.
- ▶ 10 to 896 station ports — fully stackable
- ▶ InHotel — full hospitality management suite
- ▶ InUC unified communications per user
- ▶ Full contact centre suite with ACD & wallboard
- ▶ Multi-site — connect Dubai, Abu Dhabi, Sharjah on one plan
- ▶ Expansion blades, DECT & CRM integration covered
NEC IP Phones & Accessories
📱 UAE Stock — Same DayThe full range of NEC handsets compatible with SL2100 and SV9100 — IP, digital, and DECT cordless phones. Plus batteries, power adapters, DSS consoles, and DESI labels in UAE stock.
- ▶ ITL-24D & ITL-12D — most popular IP phones
- ▶ ITK-8LCX — latest generation self-labelling IP phone
- ▶ DT430 digital — for SV9100 digital cabling
- ▶ G577 DECT cordless — 350ft range
- ▶ Replacement batteries, adapters & DSS consoles
- ▶ Legacy models for SL1000 & SV8100 still in stock
NEC Licences & Software
Genuine UAE licences for all SL2100 and SV9100 features. Tied to your CPU hardware key — activated remotely or on-site.
SIP Trunk Licence
Per port — BE116745 · Etisalat & du SIP
InMail Voicemail
Expand channels & storage beyond built-in
Mobile Extension
ST500 app — iOS & Android 4 included free
3rd Party SIP Station
BE116746 — use Grandstream, Yealink & Fanvil phones
Contact Centre
ACD, SMDR, agent monitoring & reporting
Not sure which NEC system fits your office?
Tell us your user count and requirements on WhatsApp — we will recommend the right system within 15 minutes, at no obligation.
One NEC Partner for the Full Lifecycle
Most suppliers install the system and disappear. We stay — from initial supply through to ongoing annual maintenance. One team, one number, one responsibility.
UAE Stock. No Waiting.
NEC SL2100 and SV9100 systems, ITL and ITK phones, expansion cards, licences, and accessories held in our Dubai warehouse. Same-day supply for Dubai businesses. Compatibility verified before despatch — no surprises on installation day.
Installed Right. First Time.
Certified NEC engineer handles full hardware installation, SIP trunk configuration on Etisalat and du, auto-attendant programming, InMail voicemail setup, and user training. Remote configuration available for branch offices and licence activations.
We Are Still Here After Year One.
AMC contracts, priority fault response, expansion cards, licence activations, firmware management, and phone replacements. We support all NEC models — SL2100, SV9100, SV8100, and SL1000 — across every emirate.
Considering Other PABX Brands?
NEC is an excellent choice for many Dubai offices. For businesses where budget, scale, or specific features push them in a different direction — these are the brands we install and support every day. We will always recommend what genuinely fits your needs.
Grandstream UCM PABX
The #1 selling IP PBX in UAE. Zero licence fees, built-in call recording, free mobile app, and no ongoing costs. Ideal for 5–500 users who want enterprise features without the NEC licence complexity. From AED 1,200.
View Grandstream PABX →Yeastar S-Series PABX
Yeastar S20, S50, S100 — clean interface, built-in call recording, and Linkus mobile app. A strong NEC SL2100 alternative for SMEs who want a simple, modern system at a lower entry cost.
View Yeastar PABX →3CX IP PBX
Software-based PABX running on your own server or PC. No hardware lock-in. Works with any SIP phone including NEC-compatible handsets. Microsoft Teams integration built-in. Popular migration path for growing offices.
View 3CX PBX →Yealink IP Phones
Microsoft Teams and Zoom certified handsets compatible with NEC SL2100 and SV9100 via SIP. Cost-effective replacement for ageing NEC digital phones — no system change required. From AED 189.
View Yealink Phones →Fanvil IP Phones
3CX's officially preferred handset brand. Fanvil X-series IP phones register seamlessly on NEC SL2100 via SIP — a cost-saving option for offices wanting to reduce per-phone cost without changing their NEC core system. From AED 125.
View Fanvil Phones →Office Phone Systems
Not sure which system is genuinely right for your Dubai office? Our full guide compares NEC, Grandstream, Yeastar, Avaya, and 3CX side by side — with AED pricing and honest recommendations based on your user count and budget.
Compare All Systems →NEC PABX System Dubai — FAQ
Everything Dubai businesses ask before calling us about NEC.
The NEC UNIVERGE SV9100 is the enterprise platform for 10 to 896 users. It supports full unified communications (InUC), the InHotel hospitality suite, a full contact centre package, DECT wireless systems, and multi-site dial plans. The SV9100 is built for hotels, hospitals, logistics companies, and large corporate offices.
If you are under 100 users with no hotel or contact centre requirements, the SL2100 is almost certainly the right choice. Call us on +971 4 4504145 and we will confirm in five minutes.
NEC SL2100 — medium office 20 to 50 users: Typically AED 6,000 to AED 14,000 depending on phone model choice and expansion card configuration.
NEC SL2100 — large office 50 to 128 users: AED 14,000 to AED 28,000+.
NEC SV9100: Quoted individually based on user count, chassis configuration, blade selection, and licence requirements. Request a site assessment for an accurate quote.
Call us on +971 4 4504145 for a detailed quote — we will not upsell.
Same-day supply for Dubai businesses. WhatsApp us on +971 50 607 6916 to confirm availability on any specific item — we respond within 15 minutes.
The SL2100 includes 8 built-in VoIP channels expandable to 128. SIP trunk licences (BE116745) are required per port and are available from our Dubai office. The SV9100 uses GCD-SIPTRK per-port licences.
All call processing stays on your on-premise NEC hardware in Dubai. We handle the full SIP trunk configuration with Etisalat or du as part of our installation service.
Remote support: 15 minutes on WhatsApp or phone during business hours.
On-site in Dubai: Same-day for AMC clients, next-day for non-contract customers.
Abu Dhabi and Sharjah: Next business day standard.
Emergency 24/7: WhatsApp +971 50 607 6916 for system-down situations.
Our AMC includes quarterly health checks, firmware updates, configuration changes, and priority fault response under one annual contract.
Emergency remote support is available UAE-wide via WhatsApp +971 50 607 6916 at any time.
Ready to Talk NEC?
New system, existing support, phones, cards, or licences — our Dubai team is available now and responds in 15 minutes.