Office telephone system Dubai — professional IP PBX for business offices UAE
✓ Authorized UAE Distributor — Grandstream · Yeastar · Yealink · Fanvil · 3CX

Office Phone System Dubai
Your Team Stays Connected —
From Anywhere

On-premise IP PBX installed in your Dubai office. Your staff answer their office extension on their mobile phone — from home, Abu Dhabi, India, or anywhere in the world. Prices from AED 850. Free site survey. Fixed-price quote in 48 hours.

Available Now
Same-day Dubai delivery
Fixed-price installation
Mobile app included free
1000+
UAE Offices Installed
15+
Years in UAE
7
Emirates Covered
24/7
Support
4.6
165 Google Reviews
🏆 Authorized Distributor
|
📍 JLT Dubai Office
|
🏅 1,000+ Systems Installed UAE
|
📱 Mobile App — Staff Work from Anywhere
|
🔧 Certified Engineers
|
🌍 All 7 Emirates
Work from home office phone Dubai — staff answering office calls on mobile from anywhere

Your Business Can't Stop When Your Staff Aren't in the Office

In today's UAE business environment — with regional travel disruptions, visa complexities, remote work becoming the norm, and key people frequently based outside Dubai — your phone system must keep everyone reachable and professional, regardless of location.

✈️

Your sales manager is in India visiting family

A major client calls your Dubai office number. Your sales manager's mobile rings instantly — they answer, it looks like a Dubai call. The deal moves forward.

✓ Solved with mobile app extension
🏠

Your accountant works from home in Sharjah

Finance calls come in to their office extension, ring on their phone at home. They transfer calls to colleagues. The client never knows anyone is remote.

✓ Solved with mobile app extension
🌍

You're the business owner — you're never just "in the office"

You're at a meeting in Abu Dhabi, travelling, or at home at 8pm when an urgent client call comes in. Your office number follows you everywhere. You're always reachable when it matters.

✓ Solved with mobile app extension

Mobile App + On-Premise PBX = Your Team, Anywhere

1

PBX lives in your Dubai office

Your Grandstream, Yeastar, or 3CX system is installed in your office or server room. You own the hardware outright — no monthly rental, no platform dependency, no risk of a provider changing terms on you.

2

Staff install the mobile app — free

Each team member installs Grandstream Wave, Yeastar Linkus, or the 3CX mobile client on their iPhone or Android. We configure it for them during installation.

3

The app connects securely to your PBX

Via the internet, the app registers as an extension on your office system. Yeastar uses "Linkus Cloud Relay" as a secure bridge. Grandstream uses built-in STUN/TURN. 3CX has its own encrypted tunnel. No separate hosting needed.

4

Calls work exactly like a desk phone

Receive office calls, make calls showing your UAE number, transfer to colleagues, access voicemail, see who's on a call — from Dubai, Abu Dhabi, or London.

Included Mobile Apps (Free with System)

📱 Grandstream Wave
📱 Yeastar Linkus
📱 3CX Mobile Client

For business owners specifically: You get a secure web admin panel accessible from any browser in the world. See live call activity, listen to recordings, change routing, add extensions — full control of your office phone system from your laptop, anywhere.

Problems We Solve Every Day for UAE Businesses

Most UAE businesses are running on outdated setups that lose them customers and money every day.

📵

Callers can't reach anyone — and give up

Phone rings, nobody answers, no professional greeting. Customer calls the next supplier. That sale is gone and you'll never know it happened.

💸

Overpaying for traditional landlines

Analogue business lines at AED 200–400/month each. 10 staff, 5 lines — AED 1,500–2,000/month before a single call is made. A modern system cuts this dramatically.

🔌

Staff stuck at the desk to answer calls

Working from home or at a client site means missing office calls entirely. Or giving out personal mobile numbers — which looks unprofessional and removes your business control.

🌫️

Zero visibility into what's happening on your phones

Which calls are being missed? How long do customers wait? Which hours are busiest? Without data, you're guessing. A modern system shows you everything.

The PBX Dubai Solution

One System Fixes Everything

A properly installed on-premise IP PBX replaces every fragmented tool — landlines, call forwarding, mobile numbers — with one professional platform.

Professional auto-attendant answers every call instantly, 24/7
SIP trunks replace expensive analogue lines — reduce monthly bills 40–60%
Mobile app gives every staff member their office extension on their phone
Live call dashboard — see queues, wait times, and missed calls in real-time
All calls recorded automatically — training, compliance, dispute resolution
CRM integration — customer record pops up when they call
Multi-site — your Dubai and Abu Dhabi offices on one dial plan
📞 Book Free Site Survey

Recommended Office PBX by Business Size

Real products. Real AED pricing. Chosen by our engineers based on 1,000+ Dubai installations. All include mobile app for remote staff.

2–15 Users
Small business phone system Dubai — starter IP PBX setup for startups and SMEs
Small Office / Startup

Grandstream UCM6302A

UCM6302A + GRP2602P phones + Wave App
from AED 2,500 / complete 5-user setup
  • 500 user capacity — room to grow, zero upgrade cost
  • Auto-attendant, voicemail-to-email, call recording
  • Free Grandstream Wave mobile app — staff work anywhere
  • Zero licensing fees — ever
  • Desk phones from AED 130/handset
Get Quote — Small Office
★ Most Popular
Business phone system Dubai — medium office IP PBX for 15 to 50 users
Medium Business

Yeastar P550 / Grandstream UCM6304A

P550 · UCM6304A · Yealink T7 Series · Reception Phone
from AED 8,500 / complete 15-user setup
  • Scales to 100 extensions — no hardware change needed
  • Linkus UC app — mobile, desktop, and web browser
  • Built-in call centre queue management
  • CRM integration — Salesforce, HubSpot, Zoho
  • Yeastar Linkus Cloud Relay for secure remote access
Get Quote — Medium Office
50–500+ Users
Corporate phone system Dubai — enterprise IP PBX for large offices UAE
Large Enterprise

Yeastar P570 / Grandstream UCM6510 / 3CX

P570 · UCM6510 · 3CX Enterprise · Yealink T57W
from AED 28,000 / complete 50-user project
  • Multi-site across all UAE Emirates on one dial plan
  • Microsoft Teams integration (3CX or Yeastar Teams Addon)
  • High-availability redundancy — zero downtime
  • Custom IVR, skill-based routing, supervisor whisper
  • Dedicated project manager + as-built documentation
Request Enterprise Consultation

Prices are indicative. Final pricing based on free site survey. Contact us for a written fixed-price quotation within 48 hours.

Your PBX Lives in Your Office — Your Team Works from Anywhere

The hardware sits in your office. Your staff answer office calls on their mobiles from Dubai, Abu Dhabi, India — anywhere in the world. You own the system outright, pay no monthly platform fees, and are never dependent on a foreign cloud service for your business communications.

Your Complete System Architecture

📞 Your Phone Lines
Business SIP Trunk
Your phone lines connect your PBX to the local and international network — crystal-clear HD voice, unlimited concurrent calls, no per-minute surprises. Local Dubai numbers, 800 numbers, or both.
🖥️ Your PBX (In Your Office)
Grandstream UCM / Yeastar P-Series / 3CX on-premise
The PBX is physically installed in your office or server room. It handles all call routing, IVR, queues, recording, and extension management. You own and control it completely.
↓ ↓
☎️ DESK PHONES
Yealink, Grandstream, Fanvil
Connected via your office LAN/PoE switch. HD voice. Feature-rich. From AED 130.
📱 MOBILE EXTENSIONS
Wave / Linkus / 3CX App
Via secure internet relay. Staff anywhere = office extension everywhere.
💡

On 3CX specifically: 3CX installs on a server in your office and includes iOS, Android, web, and desktop apps in every licence — no add-on fees. Pricing is per simultaneous call (not per user), making it one of the most cost-effective choices for businesses that need flexible softphone access across a growing team.

Why on-premise is actually an advantage

You own your system outright. No monthly platform fees. No risk of a provider changing their pricing or terms on you. Your calls stay on your hardware, in your office, under your control. Desk phones keep working even when the internet goes down — zero single point of failure outside your own building.

↑ You own it, control it, and it never goes down with a cloud provider

📱Yeastar: Linkus Cloud Relay for remote access

Yeastar's "Linkus Cloud Service" is a secure relay server (not a hosted PBX) that connects your remote staff's mobile app to your on-premise Yeastar system. The call still routes through your office PBX. It's simply a secure handshake service — your data and calls never live on Yeastar's cloud.

↑ Staff in Dubai, India, or anywhere — one office number, everywhere

💻3CX: Annual licence, mobile app included, installed on-premise

3CX is software you install on your own Windows PC, Linux server, or Raspberry Pi in your office. Annual licence pricing is per simultaneous call (not per user), making it very cost-effective for growing businesses. The iOS and Android mobile apps, web client, and desktop softphone are all included in the base licence with no add-on fees.

↑ Most flexible architecture for tech-savvy businesses

🏢Grandstream: Wave app, zero licence fees, built into hardware

Grandstream UCM systems include Grandstream Wave (mobile, desktop, and web) at zero cost — no annual licence, no per-seat fee, ever. The UCM manages remote extension registration itself, using built-in STUN/TURN capabilities. This is why Grandstream UCM is our #1 recommendation for UAE small businesses.

↑ Lowest total cost of ownership

Office PBX Systems & IP Phones — One-Day Dubai Delivery & Install

All products stocked in our JLT warehouse. Genuine UAE-warranted stock. Green tag = includes free mobile app for remote staff.

Grandstream UCM6302A on-premise PBX Dubai
Grandstream
Top Seller

Grandstream UCM6302A

On-Premise PBX · Up to 500 Users · Zero Licensing
AED 850 / unit
500 Users2 FXO 30 CallsNo Licence Fee
📱 Grandstream Wave App — Free
The most popular PBX choice for small and medium UAE offices. Zero ongoing licence fees — you buy it once and it runs for years. Every Grandstream desk phone and the Wave mobile app connect to it out of the box.
💬 WhatsApp Us
Yeastar Software PBX Dubai medium business
Yeastar
Best Mid-Range

Yeastar Software PBX

Software PBX · Scalable Users · Linkus UC
AED 3,200 / unit
100 Users50 Calls CRM Integration
📱 Yeastar Linkus App — Free (via Cloud Relay)
Ideal for growing businesses that need CRM integration, call centre queues, and remote staff on mobile apps. Linkus Cloud Relay lets your team answer office calls from anywhere — no extra hardware needed.
💬 WhatsApp Us
3CX PBX on-premise software Dubai UAE
3CX
Software PBX

3CX PBX — On-Premise

Software PBX · Installed in your office/server · Annual Licence
AED 2,800 / year (8 sim. calls)
Unlimited UsersTeams Integration Web Client
📱 3CX Mobile App — Included in licence
Best choice for tech-forward businesses. Installs on your own server with full control over your phone system. iOS, Android, desktop, and browser apps all included in one licence — your team stays connected from any device, anywhere.
💬 WhatsApp Us
Grandstream GRP2602P IP desk phone Dubai
Grandstream

Grandstream GRP2602P

Entry Desk Phone · 2 SIP Lines · PoE
AED 160 / handset
HD VoicePoE EHS HeadsetZero Config
📱 Works with Wave App on same system
The go-to handset for staff desks across UAE offices. PoE — no power adapter needed. Pairs directly with any Grandstream UCM or any VoIP PBX with easy configuration.
💬 WhatsApp Us
Yealink T7 Series mid-range IP phone Dubai office
Yealink
Executive

Yealink T7 Series

Mid-Range Executive Phone · Colour Touchscreen
AED 520 / handset
TouchscreenWiFi + BT USB Record
📱 Works with Linkus App on same Yeastar system
Built for front desks and receptionists who handle multiple lines simultaneously. DSS keys let the receptionist see at a glance which lines are busy, ringing, or free — and transfer calls with a single button press.
💬 WhatsApp Us
Yealink reception IP phone Dubai front desk
Yealink
Reception

Yealink Reception Phone

Front Desk Phone · Multi-Line · DSS Keys
AED 420 / handset
Multi-LineDSS Keys HD VoicePoE
📱 Works with Linkus App on same Yeastar system
Built for front desks and receptionists who handle multiple lines simultaneously. DSS keys let the receptionist see at a glance which lines are busy, ringing, or free — and transfer calls with a single button press.
💬 WhatsApp Us

Features That Change How Your Business Communicates

Written as business outcomes, not technical specs.

📱

Mobile Extension — Work from Anywhere

Every staff member gets their office extension on their iPhone or Android. Calls to your office number ring their mobile. They answer, transfer, and make calls showing your UAE business number — from Dubai, Sharjah, or anywhere in the world.

↑ Critical for today's UAE business environment
🤖

Auto-Attendant — Professional, Always On

A professional recording answers every call instantly, 24 hours a day. Press 1 for Sales, 2 for Support, 3 for Accounts. Callers are never left with a ringing phone at 7pm. Every call gets handled, even when your team is off.

↑ Never miss a business enquiry
🎙️

Automatic Call Recording

Every call recorded and stored. Listen to any conversation — for training, resolving a client dispute, or reviewing what was agreed. Search by date, extension, or number. Protected and accessible only to you as admin.

↑ Accountability and legal protection
🔗

CRM Integration — See the Customer Before You Speak

When a customer calls, their full record in Salesforce, HubSpot, or Zoho pops up on screen before you answer. Click any number in your CRM to dial. No typing, no looking up numbers, no missed context.

↑ Stronger sales conversations
📧

Voicemail to Email

Every voicemail arrives in your email as an audio file with a text transcription. You're in a meeting — you read the transcription on your phone, decide whether it needs immediate action. Zero missed messages.

↑ Never lose a message again
🏢

Multi-Branch — One System, All Locations

Your Dubai main office and Abu Dhabi branch share one phone system. Staff dial 4-digit extensions to reach any colleague at either location. Transfer calls between sites. Present one number to customers regardless of which office answers.

↑ Professional unified presence
💰

SIP Trunk — Slash Your Phone Bill

Replace expensive analogue lines with a modern SIP trunk. Dramatically lower per-minute and per-line costs. Typically saves Dubai businesses AED 1,000–3,000 per month depending on call volume.

↑ 40–60% monthly telecom saving
🛡️

Reliability — Your Data, Your Control

Your PBX is in your office. No foreign cloud provider can be blocked, go down, or change their terms. When the internet goes down, desk phones keep working. No single point of failure outside your own building.

↑ UAE business continuity

Your Office Phone System —
Managed from Anywhere in the World

You're in a meeting in Abu Dhabi. On your phone or laptop you can see every live call, every missed call from the last hour, and your busiest call times this week. Add an extension for a new staff member in 30 seconds. Change the auto-attendant message before a public holiday. Block a number. All from a browser, anywhere in the world.

Real-time
Live call dashboard
30 sec
Add a new extension
Any device
Browser, phone, tablet
📞 Discuss Your Setup — Free Consultation
Manage office phone remotely Dubai — business owner controlling PBX system from anywhere
Your office. Wherever you are.

Grandstream vs Yeastar vs 3CX — Which is Right for You?

All three are on-premise systems — the correct choice for UAE businesses. Here's how they differ.

Feature Grandstream UCM
Hardware PBXBest Value
Yeastar P-Series
Hardware PBX
3CX
Software PBX
Installation typeOn-premise hardwareOn-premise hardwareOn-premise software
Annual licence feeNone — everNone on hardwareYes — per sim. calls
Mobile app included✓ Grandstream Wave✓ Yeastar Linkus✓ 3CX Mobile Client
Remote extension for staff✓ Via Wave + STUN✓ Via Linkus Cloud Relay✓ Via 3CX encrypted tunnel
Mobile app included✓ Wave — free forever✓ Linkus included✓ iOS, Android, web
Works if internet goes down✓ Desk phones keep working✓ Desk phones keep working✓ Desk phones keep working
User capacityUp to 2,000Up to 500Unlimited users
Microsoft Teams integrationAdd-on moduleAdd-on module✓ Native included
CRM integration✓ Built-in✓ Built-in✓ Built-in
Best forSME wanting zero ongoing feesMid-market structured CXTech-forward, remote-first teams
Starting hardware/licence costAED 850AED 3,200AED 2,800/yr

Not sure which to choose? Call +971 4 4504145 — our engineers advise you at no charge.

Why Dubai Businesses Choose Us

We do one thing: design and install office phone systems for UAE businesses. That focus is the difference.

15+

Years UAE Experience

We know Dubai building infrastructure, JLT and Business Bay cabling layouts, UAE telecoms carriers, and every on-site challenge that comes with UAE office phone installations. No learning curve — just a clean, working system from day one.

1,000+

Offices Installed

From a 3-person startup in JLT to a 300-seat centre in JAFZA. Every scenario has been done before. We anticipate problems before they affect your project.

48hr

Written Quote

Free on-site assessment. Full written proposal in AED. Exact pricing for hardware, cabling, and installation labour. No vague estimates, no surprises after the work starts.

AED 0

No Licence Fees on Grandstream & Yeastar Hardware

You buy the hardware once. Add all the extensions the unit supports, forever, at no extra cost. This alone saves UAE businesses tens of thousands of AED over 5 years vs Cisco and Avaya.

24/7

Support You Can Actually Reach

Phone system down the night before a critical presentation? Our support line is answered by a real engineer. AMC clients get same-day on-site response in Dubai. No ticket queues. No call centres.

5

Authorized Brand Partnerships

Grandstream, Yeastar, Yealink, Fanvil, 3CX — all authorized. Genuine UAE-warranted stock. Not grey market. Manufacturer warranty honoured. You are covered if anything goes wrong.

Office Phone Solutions for Every Dubai Sector

🏢

Corporate Offices

Multi-floor, multi-department systems with executive phones and Teams integration

🏨

Hotels & Hospitality

In-room phones, front desk, PMS integration, wake-up calls

🏥

Medical & Clinics

Nurse call integration, call recording, always-on desk phones

🎧

Call Centres

ACD queuing, supervisor dashboards, wallboards, full recording

🏗️

Construction & Real Estate

Site office DECT phones, multi-branch project and HQ connections

🏫

Education

Campus IP networks, classroom intercoms, PA integration

🏪

Retail & Showrooms

Background music, paging, multi-location call management

🚢

Logistics & JAFZA

Warehouse DECT, freight dispatch consoles, UAE logistics networks

From Your First Call to Your First Day on the New System

A clear process with no surprises. Most small-medium office installations are live within 5 working days of order.

1

Free Site Survey

We visit your office, count extensions, test internet bandwidth, inspect cabling, understand your call flow. Free. Within 24–48 hours of your call to us.

2

Fixed-Price Quote

Written proposal in AED — every item listed, including hardware, cabling, configuration, and installation labour. You know the exact total before agreeing.

3

Installation

Engineers arrive with everything pre-staged. Cabling, PBX programming, phone provisioning, mobile app setup for all staff. Evening and weekend slots available.

4

Handover & Training

Every extension tested individually. Staff trained on desk phone, mobile app, and voicemail. Full documentation and admin access handed to you.

🔧 Annual Maintenance Contract (AMC)

Protect Your Investment After Day One

Quarterly health checks · firmware updates · configuration changes · same-day Dubai response

Premium AMC adds:
✓ Remote monitoring — fault alerts before staff notice
✓ Unlimited config changes year-round
4-hour critical fault response
Ask About AMC

Your Staff Can Work from Anywhere — Let's Set It Up

Available today — free site survey, fixed quote within 48 hours, no obligation.

Frequently Asked Questions — Office Phone Systems Dubai

Questions we hear every week from Dubai businesses — answered honestly.

In the UAE, your PBX hardware or software is installed on your own premises — your office or a server you control. The real benefit? You own the system outright. No monthly platform fees, no risk of a provider changing terms on you, no dependency on foreign cloud infrastructure. Your phone lines connect via a business SIP trunk, and — this is the important part — your staff can absolutely work remotely using the mobile app included with every system. Grandstream Wave, Yeastar Linkus, and the 3CX mobile client all connect back to your on-premise PBX securely, from anywhere in the world.
Yes — this is one of the most critical capabilities in today's environment. All three PBX systems we install include mobile apps that register your staff's phones as office extensions. When a customer calls your Dubai number, it rings simultaneously on their desk phone AND their mobile — whether they're in Dubai, India, UK, or anywhere else. They answer, transfer, and make calls showing your UAE business number. Your customers always see a professional UAE presence. We configure the mobile apps for all staff as part of the installation.
3CX is a software PBX you install on a server or dedicated PC in your own office. Your team gets iOS, Android, desktop, and browser apps as standard — all calls route through your office system, so customers always see your UAE business number. In the UAE, 3CX connects to your business phone lines exactly the same way as Grandstream or Yeastar hardware. 3CX requires an annual software licence based on the number of simultaneous calls (not users) — typically AED 2,800–6,000/year for small-medium businesses. The iOS and Android mobile app, web client, and desktop softphone are all included in the licence at no extra charge. PBX Dubai supplies, installs, and licences 3CX for UAE businesses.
Linkus Cloud Service (LCS) is NOT a hosted PBX — it is a secure relay service that allows your remote staff's mobile apps to connect back to your on-premise Yeastar P-Series system. Think of it like a secure bridge: your PBX sits in your Dubai office, your staff's phone sits in Abu Dhabi, and LCS creates an encrypted tunnel between them. The call still routes through your office PBX — your data and calls never sit on Yeastar's cloud, they pass through it as an encrypted relay for a split second. Think of it as a secure handshake, not a cloud service.
Yes — all modern IP PBX systems include a secure web admin panel accessible from any browser in the world. As the business owner or manager you can: see who is on a call right now, listen to call recordings, view call analytics and reports, add or remove extensions, change IVR routing and greetings, and manage voicemail — all from your laptop or tablet, from anywhere. This is especially valuable for business owners who travel frequently or manage multiple UAE locations.
A complete 5-user small office setup including PBX, handsets, and installation starts from AED 2,500–3,500. A 20-user medium business system typically costs AED 8,000–15,000 depending on phone models chosen. Enterprise systems for 50+ users start from AED 28,000 for a complete project. All PBX Dubai quotes are fixed-price — hardware, cabling, installation, configuration, and user training are all included. No hidden costs. Request a free site survey and receive your written quotation within 48 hours.
If your business has more than 3 people and you want every staff member reachable on one office number — whether they're at their desk, working from home, or travelling — then yes, an IP PBX system is the right choice. You get professional call handling (IVR, hold music, call recording, call queues), complete control over your phone system, and a single bill with no monthly platform fees. Most of our customers see their phone costs drop significantly after switching from a traditional analogue system or a rented solution.
Yes — multi-site networking is one of our most requested services. We connect your Dubai headquarters with branches in Abu Dhabi, Sharjah, or any other location on a single dial plan: staff dial 4-digit extensions to reach any colleague at any branch, calls transfer between sites seamlessly, and a single call queue can distribute calls across all offices. This works because the mobile app already enables remote extensions — a branch office is simply a more permanent version of the same capability. We have designed multi-branch systems across the UAE and GCC. Contact us to discuss your multi-site project.

Get Your Office Phone System — Free Survey, Fixed Price

Tell us your office size. We'll visit, assess, and send you a written fixed-price quote within 48 hours. Your staff will be connected from anywhere. Your customers will always reach a professional voice.

📍 Dubai, UAE
Looking for backup communication? Thuraya Satellite Phones Dubai — stay connected when office networks go down.