NEC SL2100 PABX System Dubai
The NEC SL2100 — the UAE's most popular NEC PABX for offices of 5 to 128 users. Complete systems, expansion cards, SIP trunk licences, ITL phones, and full AMC support. UAE stock, same-day supply.
Three SL2100 Problems We Solve Every Week
Most NEC SL2100 owners in Dubai hit the same walls. If any of these sounds like your situation, you are in the right place.
"Our SL2100 is down and we can't reach the original installer. We need someone now."
Your phones are dead, staff are on personal mobiles, and clients cannot reach you. The company that installed the system has closed or is uncontactable. You have no idea where the admin password is or how to restart the system.
"We've hired 12 more people and have no idea which card to order to add their phones."
Your team has grown but the SL2100 chassis has no free ports. You are not sure if your system can handle more users, which expansion card number to order, or whether you need to add a whole new chassis first.
"We switched to Etisalat SIP trunks but now our SL2100 won't connect and calls aren't working."
You moved from analog PSTN lines to SIP trunks but the NEC SL2100 is not routing calls correctly. You are not sure whether you need a SIP trunk licence, a VoIP daughter board, or just different configuration settings.
We Cover Every SL2100 Requirement
New system, existing support, or just a specific card, licence, or phone — we stock it in Dubai and can have it to you the same day.
Buy a New SL2100 System
Complete SL2100 from AED 2,800 — chassis, CPU card, ITL phones, PoE switch, SIP trunk configuration, and full installation. We programme the auto-attendant, IVR, and voicemail before we leave your site.
Call for a Quote →Support an Existing SL2100
Emergency fault response, firmware upgrades, SIP trunk reconfiguration, expansion card installation, or Annual Maintenance Contract — we support all SL2100 firmware versions across Dubai and UAE.
WhatsApp for Support →Cards, Licences & Phones
Expansion cards (BE116506, BE116510, VOIPDB), SIP trunk licences (BE116745), 3rd party SIP licences (BE116746), InMail expansion, ITL-24D and ITL-12D phones — UAE stock, same-day supply in Dubai.
Check Stock on WhatsApp →NEC SL2100 — Everything Dubai Offices Need, Built In
The SL2100 is not a stripped-down entry system. It is a fully featured PABX that includes capabilities most other brands charge extra for — voicemail, mobile app, WebRTC conferencing, and call recording all come built in.
NEC SL2100 PABX
Smart Communications for Dubai Business
The NEC SL2100 is NEC's flagship SMB communications platform — designed for offices of 5 to 128 users that want enterprise-grade features without the enterprise-grade complexity or cost. The same core hardware handles digital phones, IP phones, and analog devices simultaneously — protecting your existing investment as you grow.
- ▶ Up to 128 extensions — digital, IP, and analog simultaneously
- ▶ 8 VoIP channels built in — expandable to 128 with daughter board
- ▶ 4-port / 2-hour InMail voicemail included — no extra licence
- ▶ 4 mobile extension licences free — ST500 iOS and Android app
- ▶ Auto-attendant, IVR, music on hold — all built in
- ▶ Full SIP trunk support — Etisalat and du SIP lines
- ▶ WebRTC video conferencing and screen sharing (licence required)
- ▶ Call recording built in
- ▶ Up to 3 chassis expandable — grow without replacing core hardware
- ▶ Max 36 analog CO trunks / 64 SIP trunks / 72 digital stations
- ▶ Works with NEC ITL, ITK, DT digital phones and 3rd party SIP handsets
NEC SL2100 Expansion Cards & Modules
Need more phones, more trunk lines, or more voicemail capacity? These are the cards. Every one is in UAE stock. Part numbers included — so you know exactly what you are ordering.
8 Digital × 2 Analog Extension Card
BE116506The most commonly ordered SL2100 expansion card in Dubai. Installs in any universal slot in the KSU chassis and immediately adds 8 digital phone ports and 2 analog extension ports. Accepts optional daughter boards for trunk lines or ISDN.
- 8 digital station ports (DT and ITL series phones)
- 2 analog extension ports (analog devices, fax)
- Accepts 3-Port Analog Trunk Daughter Board (BE116510)
- Accepts ISDN PRI/T1/E1 daughter board (1PRIDB)
- 1 Audio In, 1 Audio Out port, 2 relays included
3-Port Analog Trunk Daughter Board
BE116510Mounts onto the 082U extension card (BE116506). Adds 3 CO analog trunk lines — connects directly to Etisalat or du PSTN analog lines. Maximum 36 analog CO trunks per system across multiple cards.
- 3 analog CO trunk ports per board
- Mounts directly onto the BE116506 card
- For offices still using analog PSTN lines
- Compatible with all SL2100 firmware versions
- Max 36 CO analog trunks per system
VoIP Daughter Board
VOIPDBMounts onto the CPU card. Expands VoIP channel capacity beyond the 8 built-in channels on the CPU. Required when running more than 8 simultaneous SIP calls — either SIP trunks or SIP extension phones.
- Expands VoIP channels from 8 to up to 128 total
- Required for high SIP trunk or SIP extension count
- Mounts onto the CPU card connector
- Essential for offices fully migrating to SIP
- Works with all SIP Trunk Licences (BE116745)
Expansion Interface Card — Main Chassis
BE116501Installs in the main chassis. Provides 2 RJ45 connectors to interface with up to 2 additional expansion chassis. Also adds 12 extra InMail voicemail ports — expanding voicemail capacity alongside physical extension capacity.
- Connects main chassis to up to 2 expansion chassis
- 2 RJ45 (8P8C) connectors for expansion cabinets
- Adds 12 additional InMail ports for voicemail
- Required before adding any expansion cabinet
- One per main chassis maximum
Expansion Interface Card — Expansion Chassis
BE116504Installs in the expansion chassis side. Provides the interface connection back to the main chassis. Includes a 3.9ft straight-through Cat5 expansion cable. One required per expansion chassis added.
- Installs in dedicated slot in expansion chassis
- Connects expansion chassis back to main chassis
- Includes 3.9ft Cat5 expansion cable
- Maximum one per expansion chassis
- Must be paired with BE116501 in the main chassis
SD Card for VRS/VM Storage
BE1165021GB SD card that slots directly into the CPU card. Provides additional InMail voicemail storage beyond the built-in 2-hour capacity. Required for large deployments or offices with high voicemail volume.
- 1GB SD card — expands voicemail storage capacity
- Installs directly into CPU card SD slot
- Required for large user counts or high call volumes
- Compatible with all SL2100 firmware versions
- Simple plug-in installation — no programming required
Not sure which card your system needs?
WhatsApp us a photo of your SL2100 chassis front panel. We will identify your current card configuration and tell you exactly what to order — within 15 minutes.
NEC SL2100 Licences & Software
NEC licences are tied to your CPU hardware key code — unique to each system. We supply genuine licences and handle the full activation process remotely or on-site.
How to find your hardware key code: From any NEC phone, press the soft key then dial MENU, enter 93, then press SELECT. The code starts with 38. You can also find it via web programming. Provide this code when ordering any licence — our engineers activate it remotely.
SIP Trunk Licence
BE116745Required for each SIP trunk line connecting to Etisalat or du. One licence per active SIP trunk. Each trunk also requires one VoIP channel — 8 are built into the CPU, expandable to 128. Maximum 64 SIP trunks per system.
Most Requested3rd Party SIP Extension
BE116746Required for each non-NEC SIP phone registered on the SL2100. Allows Grandstream, Fanvil, and Yealink handsets to work alongside NEC phones. Popular for offices reducing per-phone costs without changing the core system.
Per phoneMobile Extension
Built-in ×4Enables the ST500 smartphone app — staff answer their office extension on iOS or Android from anywhere in the world using WiFi or mobile data. Call processing stays on your on-premise SL2100 in Dubai. 4 licences included free with every CPU card.
4 Free IncludedInMail Voicemail Expansion
InMailExpands the built-in 4-channel/2-hour InMail voicemail beyond its default capacity. Required for offices with large numbers of users or high voicemail volumes. Can be combined with the BE116502 SD card for additional storage.
OptionalContact Centre / SMDR
CC BundleEnables basic ACD call queuing, agent status, and SMDR call detail recording. Required for any SL2100 used as a call centre or customer service operation. Essential for healthcare, financial, and service businesses that need call reporting for compliance.
OptionalRemote Conference
Conf LicenceEnables external parties to dial into the SL2100 conference bridge using a public telephone number. Without this licence, conferencing is internal-only. Required for businesses that run client calls or multi-party meetings through their NEC system.
OptionalEncryption
SRTP/TLSEnables SRTP and TLS encryption for all SIP communications. Required for businesses operating under compliance or data protection requirements — banking, healthcare, legal, and government-linked entities in Dubai and UAE.
ComplianceEmail Notification
BE116751Enables voicemail-to-email delivery — InMail messages forwarded as audio file attachments. Pre-loaded on newer CPU cards. Required as a separate purchase on older firmware versions. One of the most requested features for remote workers.
OptionalWebRTC Video
WebRTCEnables browser-based video conferencing, screen sharing, and team collaboration through the SL2100 InUC platform. No separate application required — staff use Google Chrome. Popular for offices that want internal video meetings without a third-party service.
OptionalNeed a specific licence? Tell us your hardware key code and the feature you want to activate — we will supply the correct licence and handle activation remotely.
💬 Order a LicenceNEC SL2100 Compatible Phones — UAE Stock
The SL2100 works with the full NEC ITL and ITK IP phone range, DT digital handsets, and DECT cordless phones. All in UAE stock for same-day supply in Dubai.
NEC ITL-24D
24 programmable keys, backlit display, full duplex speakerphone, PoE. Most popular NEC IP phone for Dubai offices.
NEC ITL-12D
12 programmable keys, gigabit, backlit display, PoE. Compact footprint for shared desks and smaller workstations.
NEC ITK-8LCX
8 self-labelling keys scrolling to 32, gigabit, backlit display, full speakerphone. Latest generation NEC IP phone.
NEC DT430
16-button digital phone. Large multi-line display. For offices running digital cabling — no IP infrastructure required.
💡 SL2100 also works with third-party SIP phones
Save on per-phone cost without changing your core system. Add a 3rd Party SIP Extension Licence (BE116746) per phone and connect Grandstream, Fanvil, or Yealink handsets alongside your NEC phones. We configure and test all mixed environments.
SL2100 Support, Spares & AMC — Dubai
Running an existing SL2100 installation? We keep it running — emergency response, firmware upgrades, card replacements, and licence activations. Same-day response in Dubai.
Break-Fix & Emergency Response
System down? Remote diagnosis on WhatsApp within 15 minutes. Engineer dispatched same-day in Dubai for system-down situations.
- Emergency on-site response — Dubai same day
- Remote diagnosis and configuration
- Firmware upgrades and security patches
- SIP trunk reconfiguration
- System backup and restore
- Admin password recovery
Cards, Modules & Phones
UAE stock of all commonly needed SL2100 expansion cards, ITL and ITK phones, batteries, and accessories. Same-day supply for Dubai businesses.
- BE116506 — 8 digital extension cards
- BE116510 — 3-port trunk daughter boards
- VOIPDB — VoIP channel expansion
- BE116501/BE116504 — chassis expansion cards
- ITL-24D, ITL-12D, ITK-8LCX, DT430 phones
- Batteries, adapters, DESI labels
Licences & Software
Genuine NEC licences for all SL2100 features. We supply, activate, and verify — all remotely using your CPU hardware key code.
- SIP trunk licences (BE116745)
- 3rd party SIP extension licences (BE116746)
- Mobile extension licence top-up
- InMail and voicemail expansion
- Contact centre and SMDR activation
- Firmware version management
Annual Maintenance Contract (AMC) for NEC SL2100
One contract covers everything — quarterly health checks, firmware updates, priority fault response, configuration changes, and emergency on-site access. Your SL2100 is a business asset. We protect it year-round.
One SL2100 Partner for the Full Lifecycle
Most suppliers install the system and disappear. We stay — from initial supply through to ongoing annual maintenance. One team, one number, one responsibility.
UAE Stock. No Waiting.
SL2100 systems, expansion cards, ITL and ITK phones, SIP trunk licences, and accessories held in our Dubai warehouse at JLT. Same-day supply for Dubai businesses. All items compatibility-verified before despatch.
Installed Right. First Time.
Certified NEC engineer handles hardware installation, SIP trunk configuration on Etisalat and du, auto-attendant and IVR programming, InMail setup, and user training. Remote configuration for branch offices and licence activations.
Still Here After Year One.
AMC contracts, priority fault response, expansion cards, licence top-ups, firmware updates, and phone replacements. We support all SL2100 firmware versions. Your system runs for years — so do we.
NEC SL2100 Dubai — FAQ
Everything Dubai businesses ask before calling us about the NEC SL2100.
Medium office 20 to 50 users: AED 6,000 to AED 14,000 depending on phone model choice, number of expansion cards, and SIP trunk licence count.
Large office 50 to 128 users: AED 14,000 to AED 28,000+ including multiple expansion chassis.
Call us on +971 4 4504145 — we will quote accurately based on your exact user count and requirements, with no upselling.
The 128 extensions can be any combination of digital phones, IP phones, and analog devices simultaneously — you are not locked into one type. Maximum 36 analog CO trunks, 64 SIP trunks, and 72 digital stations.
Each active SIP trunk requires one SIP Trunk Licence (BE116745) and one VoIP channel. The CPU provides 8 built-in VoIP channels. If you need more than 8 simultaneous SIP calls, the VoIP Daughter Board expands this to 128.
We handle the full SIP trunk configuration with Etisalat or du as part of our installation service.
For IP/SIP phones: you need 3rd Party SIP Extension Licences (BE116746), one per phone, plus sufficient VoIP channels.
Not sure what you have? WhatsApp us a photo of your chassis front panel on +971 50 607 6916 and we will identify your current configuration and tell you exactly what to order within 15 minutes.
This is popular for offices replacing ageing NEC digital phones at lower cost. A Fanvil X303P or Grandstream GRP2601 starts from AED 125 — significantly less than NEC branded handsets — while still running through your NEC SL2100 call handling, auto-attendant, and voicemail.
We configure and test all mixed-phone environments. See our full IP phones range.
Alternatively, it is available via the SL2100 web programming interface under system features.
Once you have the key code, WhatsApp it to us on +971 50 607 6916 along with the licence you need. We will supply the licence and activate it remotely — usually within the same business day.
Call processing stays on your on-premise SL2100 hardware in Dubai — there is no cloud service or ongoing subscription required. This is fully compliant with UAE telecommunications regulations.
Emergency remote support is always available UAE-wide via WhatsApp +971 50 607 6916 — remote diagnosis and configuration for most common faults resolved without an on-site visit.
Ready to Talk NEC SL2100?
New system, expansion card, licence, or support for an existing installation — our Dubai team responds in 15 minutes.